Communications Division

The dispatch and records department within a police department plays a crucial role in ensuring effective communication, coordination, and documentation of law enforcement activities. The evidence unit plays a critical role in the criminal justice system by maintaining the integrity of evidence, supporting investigations, and contributing to the fair and just resolution of legal cases.

Police Support Services Manager Amber Kent leads the Dispatch, Records, and Property and Evidence Divisions. Amber started her law enforcement career in 2003 with the Suisun City Police Department as an entry-level Public Safety Dispatcher. During her initial tenure with the department, she developed a formal Public Safety Dispatcher training program based on POST requirements, created a Records Management system and process, and transitioned the dispatch center to service the community 24/7. Amber has promoted through the ranks of a Public Safety Dispatcher II, Senior Public Safety Dispatcher, Dispatch and Records Supervisor, and most recently, Police Support Services Manager. Amber has attended specialized training that includes a Records Supervisor Course, Property and Evidence Supervisor Course, and Civilian Management Course that has prepared her to move the unit forward into an effective and efficient team. Amber holds a POST-certified Records Supervisor certification, POST Dispatch Supervisor certification, and POST Intermediate Dispatch certification. Amber manages the department’s technology and has been a project manager on multiple high-level projects, including 911 upgrades, police and fire radio upgrades, a CAD/RMS upgrade, and much more. Amber wears many hats at the police department and takes pride in being part of the management team advancing the mission and vision of the Suisun City Police Department.

Dispatch Center  Records  Property and Evidence